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TellerPhone 24
Allows you to access your account 24 hours a day, 7 days a week. To access or activate your TellerPhone 24 account follow these simple instructions. You must call from a touch tone phone to access TellerPhone 24.
INSTRUCTIONS
1. Call 517.784.5669 or 1.800.252.4831
2. When you enter TellerPhone, you must enter your account number (no suffix numbers) followed by the # sign along with your personal access code followed by the # sign.
PLEASE NOTE: The first time you use the TellerPhone system, you will enter your full social security number instead of a personal access code. You will then be instructed to select a new personal access code.
Your are instructed to enter account types when making transactions. The listing below can be accessed by your telephone by pressing the 0# keys.
Once you enter the TellerPhone system you will be able to access your different accounts. You must choose which account you would like to access by entering its code. The menu below will help you gain access to your different accounts.
Option1= Inquiries
- Press 1: Specific Account Information
- Press 2: Account Balances
- Press 3: Cleared Checks, Deposits, Withdrawal Information
- Press 4: Dividend Information
- Press 5: Loan Information
- Press 6: Tax Information
- Press the * key to Escape from this Option
Option 2 = Transfer Funds
Option 3 = Withdraw Funds
- Press 1: Request a Check for Yourself
- Press the * key to Escape from this Option
Option 4 = Loan Services
- Press 1: Loan Payoff Information
- Press 2: Loan Information
- Press 3: Estimate Loan Payoff
- Press the * key to Escape from this Option
Option 5 = Other Services
Option 6 = Re-Enter Member Number
Option 7 = Joint Member Inquiry
- Enter Joint Member Number & Account Type
- Press 1: Specific Account Information
- Press 2: Cleared Check Information
- Press 3: Deposit Information
- Press 4: Withdrawal Information
- Press 5: Specific Check Information
- Press the * key to Escape from this Option
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