Fraud Protection

CP Federal Credit Union will NEVER use email, or text messages to request ANY account information such as names, passwords, etc. Please report any request of this type immediately at 800-554-7101 (option 6).

For your protection and for increased account security we may ask additional questions to properly verify your identity. Unfortunately, if someone was able to obtain information about you and attempt to steal your identity, they would most likely have your name, date of birth, and social security number. Therefore, we may verify additional information with you. Please be assured these questions are asked because your account security is of the utmost importance to CP Federal Credit Union.

ATTENTION MEMBERS!

PROTECT YOUR ACCOUNT INFORMATION: We have been made aware of some recent scams where criminals pose as either CP Federal Credit Union or another credit union entity to prompt you to call and verify your account information or personal account numbers. Please remember, WE WILL NOT contact our members by phone to ask for account information or verification. As your financial institution we already have this information stored securely in our system to provide you with the services you need. DO NOT provide your account, credit card or social security numbers to individuals contacting you via phone or email. If you feel you have been a victim of a scam or fraudulent activity please contact our Risk Management Department at (517)784-7101 or rm@cpfederal.com.

Employment Scams

How well do you know your employer or potential employer? Here are some helpful tips to make sure an organization is legitimate.

Be careful signing up for employment online with an unfamiliar organization that doesn't require you to go in person for an interview.
Be cautious if you receive instructions through email from someone with an organization telling you to wire money to them.
Even if you have received checks prior to the one received with the instructions to wire money, or have talked to someone over the phone, does not make the organization legitimate.

Lottery Scams

If you can answer YES to any of these questions, you may be a victim of a scam

Did you receive a check from the lottery even though you did not play the lottery?
Did you receive a check from a foreign lottery even though you've never played that lottery?
Did you know it's against the law for a U.S. citizen to play a foreign lottery?

Tax Season Scams

When you're filing your taxes this year, consider these helpful tips.
Be careful responding to emails you receive from "tax companies" requesting that you click on the link they have provided to enter your personal information.
Also beware of phone calls, text messages and/or suspicious mail you receive requesting your personal information in order to do your taxes.
Always make sure when you're filing your taxes, you are always conducting your business with a legitimate organization that you trust.

Common Scams

If you can answer "yes" to any of the following questions, you could be involved in a fraud or are about to be scammed. Contact us immediately at 517-784-7101 to be directed to our Risk Management Department.

Did you respond to an email requesting you to confirm, update, or provide your account information?
Did you receive a check from an item you sold on the internet?
Is the amount of he check more than the item's selling price?
Did you receive the check via an overnight delivery service?
Is the check connected to communicating with someone by email?
Is the check drawn on a business or individual account that is different from the person buying your item or product?
Have you been informed that you were the winner of a lottery that you did not enter?
Have you been instructed to either wire, send, or ship money as soon as possible to a large U.S. city or to another country (such as Canada, England, or Nigeria)?
Have you been asked to pay money to receive a deposit from another country (such as Canada, England, or Nigeria)?
Are you receiving pay or a commission for facilitating money transfers through your account?

Phishing

There's a new type of Internet piracy called "phishing." It's pronounced "fishing," and that's exactly what these thieves are doing: "fishing" for your personal financial information. What they want are account numbers, passwords, Social Security numbers, and other confidential information that they can use to loot your checking account or run up bills on your credit cards.

In the worst case, you could find yourself a victim of identity theft. With the sensitive information obtained from a successful phishing scam, these thieves can take out loans or obtain credit cards and even driver's licenses in your name. They can do damage to your financial history and personal reputation that can take years to unravel. But if you understand how phishing works and how to protect yourself, you can help stop this crime.